“I had occasion a few days ago to require a very small plastic part that I had difficulty finding in various outlets in the Vancouver area. I received mostly disinterest at those centres which I visited because either they didn’t care or didn’t know. I would guess the former.

As a last resort I discovered Premium Plastics and received assistance from John Richardson, the president no less who had far bigger issues to deal with than the trivial problem I presented, that made absolutely no difference, John patiently helped me as though it was a thousand dollar transaction. That treatment was more important to me than the part I obtained, although I needed it badly. Incidentally John gave me, not sold me the part “